Booking

There are many web portals, travel agencies and other intermediaries that offer holidays and bookings for every hotel in the world. But, what is the difference between booking your holidays through intermediaries and doing it directly through a hotel website? There are lots of benefits that a guest can obtain by direct booking and you may have never thought about; we will tell you below:

- Tailor-made stays. The main advantage of organizing your holidays by booking directly through the hotel website is they can arrange a tailor-made stay for you. You can indicate your room preference, which kind of view you would like, if you will celebrate your birthday during your stay and you would like to surprise your companion…You can also highlight any requirement essential for you, as in the case of food allergies or intolerances, or guests with reduced mobility. Many intermediaries offer the option of indicating such requirements or special needs throughout the booking process, but the information is not always conveyed to the hotel staff and, as a result, sometimes the requirements cannot be satisfied. On the contrary, the hotel staff who manage the bookings is always attentive to every guest’s needs and has everything perfectly well organized on guests’ arrivals. You can also call the hotel reception before booking and ask the staff for advice or suggestions. They know the hotel better than anyone else and can guide you so you can get it right when making your reservation.

- Bookings without unpleasant surprises. On the hotel website you will always find the latest news, the most up-to-date pictures and the most specific details about all the facilities and services they offer and you can enjoy during your stay. This way, you will get to know everything in detail beforehand and you won’t feel disappointed when you arrive at the hotel.

- Much more than a stay. During the booking process through the hotel website, not only can you find stays, but also full experiences to live with your family, couple or, why not, on your own. Excursions, a spa treatment, the possibility of practising golf or diving during your stay…Get inspired by the choices offered on the hotel website and you will find many more reasons to book your holidays now, avoiding availability problems and also guaranteeing your booking of activities.

- Special promotions and best price guarantee. Only on the hotel website will you find the best price and special promotions that are not available on any other web portal or travel agency. Hotels always design their own promotions to have the exclusive competence to surprise guests with special discounts or added values that nobody else offers. Do not forget to visit the promotions section on the hotel website before booking and always obtain the best price guaranteed and surprises you will not find anywhere else!

- Direct incident management. It needs not to be the case, but during your trip, problems can arise involving airway transport, disease or other unexpected incidents that may force guests to modify their stay, being a hotel much more flexible and closer to guests than other intermediaries in the management of incidents and eventual changes. When you are staying at a hotel, nobody better than its own staff to help you first-hand with anything you may need related to your booking.

- Quality and service excellence guarantee. When you book directly through a hotel website you are betting on an establishment or hotel chain which guarantees quality, service and customer attention standards through approved certification systems and national and international quality labels.

Now you know all the advantages of booking directly on our website, it is up to you; we are sure where you should book your next stay! Enter PY Hotels & Resorts Group website and select one among all our establishments to spend your next holidays. We guarantee it will be an unforgettable experience!